Grow revenue, increase repeat visits, stay compliant, and manage your business with one connected stack — built specifically for independent restaurant operators.
Everything your independent restaurant needs to compete, retain customers, and stay compliant — without patchwork integrations.
Independent restaurants in BC face multiple overlapping compliance obligations. Cocendo centralizes all of them in one platform so you're always inspection-ready.
Serving It Right is British Columbia's mandatory responsible beverage service training program. The program educates liquor licensees, managers, and servers about the legal responsibilities when selling and serving liquor. Generally, all licensees, managers, and servers need a Serving It Right certificate. An SIR certificate expires five years from the issue date.
Cocendo tools for SIR compliance:
The Liquor Control and Licensing Branch (LCRB) requires licensees to demonstrate due diligence in: preventing service to minors, preventing service to intoxicated persons, maintaining a safe environment, ensuring proper signage, monitoring alcohol consumption, reporting incidents, and complying with capacity limits.
Cocendo tools for LCRB compliance:
Since September 2018, BC organic food and beverage products marketed exclusively within BC require organic certification under the BC Certified Organic Program (BCCOP) and/or the Canada Organic Regime. Cocendo connects restaurants to verified certification databases.
Cocendo tools for farm certification:
Cocendo converts existing B2B farm certification and organic verification databases into a B2C chatbot that you can deploy on your website and in your restaurant. Customers can ask:
The chatbot pulls from verified certification databases and gives customers real, substantiated answers — building trust and differentiating your restaurant.
Print-on-demand merchandise and branded retail products — no inventory risk, no upfront cost.
Connect your restaurant to Diewert.org to support food security and community care. Every transaction generates charity points that flow automatically to student support programs.
Run integrated campaigns across email, SMS, and digital offers that drive repeat visits and build long-term retention.
No per-transaction fees. No surprise overages. One predictable monthly cost. Scale as your restaurant grows.
Every restaurant is different. Whether you're a single-location independent restaurant, a campus dining operator, or part of a restaurant group, we'll walk through the Cocendo platform and show you exactly how it fits your specific goals.
We'll cover:
Appointments available by video call or in person. No obligation. No pressure.
Contact: restaurants@cocendo.com
restaurants.cocendo.com is one part of a connected commerce ecosystem built for independent Canadian businesses.